• Home
• About Us
  • About Us
  • Business Values
  • History
  • Accreditations
  • Policies
  • Terms and Conditions of Business
• Courses
  • Courses
  • Rail
  • Health, Safety and Environmental
  • Behavioural Based Safety
  • Electrical, Automation and Renewable Energy
  • Management Development
  • Open Programme
  • Construction
  • Consultancy
• Case Studies
  • Case Studies
  • Testimonials
  • Course Feedback
• News & Events
• Useful Links
• Recruitment
• Contact Us
  • Contact Us
  • International
  • Feedback
  • Training Centres
•  

Successful Meeting Management

Duration: 1 Day

Division: Management Development

Course code: CAT/SMM/001

Venues: Derby or Customer's Own Site (or 3rd party venue by arrangement)

WHO SHOULD ATTEND

This course is ideal for anyone who wants to manage their meetings more effectively as it offers a structured approach for before, during and after the meeting.
It is suitable for all levels of management.

Objectives

• State the key stages of the meeting process and the benefits of running effective meetings
• Evaluate if a meeting is the most appropriate method of communication
• Select the key people who should attend a meeting
• Set meeting agendas with clear objectives/outcomes
• Establish basic ground rules for chairing/leading a meeting
• Describe and apply techniques that can be used to control/energise the meeting and manage ‘problem' attendees
• List the type of meeting notes that can be taken and select the most appropriate method of recording agreements reached and assigning action points
• Close meetings effectively
• Create a Personal Action Plan to implement on return to work

Content

• The stages of the Meeting Process - plan, run and follow-up
• Importance of running well-managed/effective meetings
• Barriers to running effective meetings
• Identifying the objectives, outcomes, timing and attendees for a meeting
• Setting clear Meeting Agendas and preparation for the meeting
• Ground Rules for Leading/Chairing a meeting (including importance of using questioning and listening skills)
• Meeting Minutes, Notes and Visual Aids - type, format, use
• Ways of energising a meeting and handling ‘difficult' attendees
• Summarising and commitment to action

Learning Approach

Using a very practical and participative style, the workshop focuses on practical tips and techniques for running productive meetings.

Features

Pre-course, delegates will be asked to reflect on meetings they have run and attended and consider what went well and what didn't go so well and why. They will also be asked to consider how much time they (or their team) spend in meetings in an average week or month and to what extent that time is spent productively.
Post-course, delegates will be asked to identify a future meeting that they are due to chair/lead and apply the structure and techniques covered during the workshop. They will be asked to review the application of their learning via a ‘lessons learnt' activity or via an organised conference call.